All bookings are subject to availability and confirmation. Customers must provide accurate traveler details and complete any required booking forms. A booking is confirmed once we accept the reservation and receive the required deposit or payment.
A deposit of 25% of the total tour cost per person is generally required to confirm a booking, unless otherwise specified in the quotation or booking confirmation. The deposit details may vary based on dates/Events/Festivals.
Payments may be made through our approved payment methods, as communicated during booking. Any applicable payment processing fees will be disclosed where relevant and permitted by law. Bookings made close to the departure date may require full payment at the time of confirmation. Any bank charges/change in rate of Exchange will be borne by the customers only.
Full payment must be made at least 45 days prior to arrival for FIT clients and 60 days prior to arrival for Groups. For bookings falling during Pushkar Fair/Events and Christmas & New Year (21st December – 05th January), full payment must be made at least 90 days prior to arrival.
Should it become necessary to cancel your itinerary at any time after confirmation, the following cancellation fees will be levied:
Requests to change travel dates, accommodation, or other arrangements must be made in writing. We will make reasonable efforts to accommodate changes, subject to availability. Additional supplier charges or price differences may apply.
We take reasonable care when arranging travel services. However, hotels, airlines, transport operators, guides, and other suppliers may operate independently and are not necessarily owned or controlled by us.
To the extent permitted by law, we are not responsible for disruptions caused by the customer's actions, independent third parties, or circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.
If an issue arises during your trip, please inform our representative or contact us promptly so we can try to resolve it. If the matter remains unresolved, submit a written complaint within 28 days after the completion of the tour, where practicable. This does not affect any rights available under applicable law.
Travelers are responsible for holding valid passports, visas, permits, and other required travel documents. Visa and passport fees are not included unless expressly stated in the booking confirmation. Entry requirements vary by nationality and destination, so travelers should check the relevant official requirements before departure.
Baggage, personal effects, trip cancellation, health and accident insurance, and visas/special permits are the responsibility of the passenger.
Travelers should ensure they are fit for their planned journey and inform us of relevant assistance requirements before booking. All travelers must follow applicable safety instructions and local regulations. Participation in certain activities may be restricted where necessary for safety or as required by law.
Hotel check-in and check-out times depend on the property's policy. Early check-in and late check-out are subject to availability and may incur additional charges. These services are not included unless expressly mentioned in the confirmed itinerary.
Vehicle services are limited to the transfers, sightseeing, routes, and durations specified in the confirmed itinerary. Additional usage, extended hours, extra kilometers, or unplanned transfers may incur extra charges unless included in the package.
We make reasonable efforts to follow the confirmed itinerary. However, weather conditions, transport disruptions, government restrictions, safety concerns, or other unforeseen circumstances may require changes. We will endeavor to inform customers and arrange reasonable alternatives where possible.
Quoted prices are based on the rates, taxes, and supplier costs applicable at the time of quotation. Any changes to confirmed prices will be handled according to the agreed booking conditions and applicable law. Permitted additional charges arising from government taxes, fuel costs, or supplier changes will be communicated to customers.
TOP GLOBAL TRAVEL LLP is not responsible, to the extent permitted by law, for disruptions caused by events beyond its reasonable control, including natural disasters, extreme weather, strikes, civil unrest, war, transport failures, or airport closures. Any refunds, alternative arrangements, or other remedies will be handled according to the booking terms and applicable law.
We make reasonable efforts to keep website information, itineraries, photographs, and prices accurate. However, certain details may change due to availability or supplier updates. The services and inclusions specified in your confirmed booking documents will apply.
These Terms & Conditions are governed by the laws of India. Subject to applicable law, disputes shall fall under the jurisdiction of the competent courts in New Delhi, India.
For bookings, cancellations, or questions regarding these Terms & Conditions, please contact:
