Terms & Conditions - Top Global Travel LLP

Welcome to Top Global Travel LLP. These Terms & Conditions govern your use of our website and the travel-related services provided by Top Global Travel LLP. By accessing our website, submitting an enquiry, requesting a quotation, or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About Top Global Travel LLP

Top Global Travel LLP is a travel and tourism company providing travel-related services including tour packages, hotel bookings, flight tickets, visa assistance, transportation, travel insurance, cruise bookings, sightseeing, and customized travel arrangements.

Our services may involve third-party suppliers such as airlines, hotels, transportation companies, cruise operators, visa service providers, insurance companies, local guides, and other travel partners.

2. Acceptance of Terms

By using this website or purchasing any service from Top Global Travel LLP, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

These Terms & Conditions should be read together with any additional terms, booking conditions, cancellation policies, supplier conditions, or other information provided to you at the time of booking.

3. Website Usage

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of Top Global Travel LLP or any third party.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website, servers, systems, or databases.
  • Introduce malicious software, viruses, or harmful code.
  • Copy, reproduce, distribute, or commercially exploit website content without permission.
  • Use automated systems to collect information from the website without authorization.

4. Travel Enquiries and Quotations

All quotations provided by Top Global Travel LLP are subject to availability and may change until the booking is confirmed and payment requirements have been fulfilled.

A quotation does not constitute a confirmed booking unless confirmation has been issued by Top Global Travel LLP or the relevant service provider.

Prices may change due to changes in airline fares, hotel availability, exchange rates, taxes, fuel surcharges, government charges, supplier rates, or other circumstances beyond our control.

5. Booking Confirmation

A booking will be considered confirmed only after the required information and applicable payment or deposit have been received and confirmation has been issued.

Customers are responsible for checking all booking details, including names, travel dates, destinations, flight details, hotel information, passenger details, and other arrangements immediately after receiving confirmation.

Any errors should be reported to us immediately.

6. Prices and Payments

All prices quoted by Top Global Travel LLP are subject to the terms mentioned in the quotation or booking confirmation.

Unless otherwise stated, the customer must make payment within the specified period to secure the booking.

Failure to make payment within the applicable deadline may result in cancellation of the booking or loss of availability.

Additional charges may apply for amendments, cancellations, special requests, additional services, taxes, government charges, supplier fees, or other services not included in the original quotation.

7. Flight Bookings

Flight tickets are subject to the fare rules, terms, conditions, baggage policies, cancellation policies, and change restrictions of the relevant airline.

Top Global Travel LLP is not responsible for airline schedule changes, delays, cancellations, denied boarding, baggage delays, baggage loss, or other circumstances caused by the airline.

Customers are responsible for checking their flight schedules and ensuring that they arrive at the airport within the required time.

8. Hotel Bookings

Hotel bookings are subject to the terms and conditions of the respective hotel or accommodation provider.

Hotel facilities, room categories, meal plans, check-in and check-out times, additional charges, deposits, cancellation policies, and other conditions may vary between properties.

Top Global Travel LLP is not responsible for changes or deficiencies caused by the hotel or accommodation provider.

9. Visa Assistance

Visa assistance services are provided to help customers understand and complete the applicable visa application process.

Visa approval or issuance is solely determined by the relevant embassy, consulate, immigration authority, or government department.

Top Global Travel LLP does not guarantee visa approval and is not responsible for visa rejection, processing delays, additional document requirements, or changes in immigration rules.

Customers are responsible for providing genuine, complete, and accurate documents and information.

10. Travel Documents

Customers are responsible for ensuring that they have valid passports, visas, permits, vaccination certificates, travel insurance, and any other documents required for their journey.

Passport validity and visa requirements may differ depending on the destination, nationality, transit country, and purpose of travel.

Customers should verify applicable requirements with the relevant authorities before travelling.

11. Cancellation and Refunds

Cancellation charges and refund conditions depend on the applicable service provider and the specific booking.

Cancellation requests must be submitted through the appropriate communication channel and may be subject to supplier deadlines.

Some services, including promotional fares, discounted hotel rates, special tour packages, visa fees, and certain travel services, may be non-refundable.

Where a refund is approved, the refund amount will be subject to the applicable supplier cancellation rules, taxes, service charges, and other applicable deductions.

12. Changes and Amendments

Requests to change travel dates, passenger details, hotels, flights, transportation, tours, or other services are subject to availability and the applicable supplier rules.

Additional charges may apply for amendments, including airline fees, hotel fees, supplier charges, fare differences, and Top Global Travel LLP service fees.

13. Travel Insurance

We strongly recommend that customers obtain suitable travel insurance before travelling.

Travel insurance may provide coverage for circumstances such as medical emergencies, trip cancellation, baggage loss, travel delays, or other risks depending on the policy purchased.

Customers are responsible for reviewing the insurance policy, coverage limits, exclusions, and claim procedures before travelling.

14. Third-Party Suppliers

Many travel services arranged by Top Global Travel LLP are provided by independent third-party suppliers.

These suppliers may have their own terms, conditions, cancellation policies, safety requirements, and operational procedures.

Customers agree to comply with the applicable terms and conditions of such suppliers.

15. Changes by Suppliers

Airlines, hotels, cruise operators, transportation providers, tour operators, and other suppliers may change schedules, routes, accommodation, services, facilities, or other arrangements.

Where reasonably possible, Top Global Travel LLP will assist customers with available alternatives or information regarding such changes.

16. Force Majeure

Top Global Travel LLP shall not be responsible for failure, delay, cancellation, interruption, or changes to travel arrangements caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters.
  • Extreme weather conditions.
  • Pandemics or epidemics.
  • War or armed conflict.
  • Terrorism or security incidents.
  • Government restrictions.
  • Strikes or industrial disputes.
  • Political unrest.
  • Airport or airline disruptions.
  • Changes in immigration regulations.
  • Other events beyond our reasonable control.

17. Customer Responsibilities

Customers are responsible for providing accurate information and complying with all applicable laws, regulations, airline requirements, immigration rules, hotel policies, and supplier conditions.

Customers must behave responsibly and respectfully during their travel and must not engage in unlawful, abusive, threatening, or disruptive conduct.

18. Health and Safety

Customers are responsible for ensuring that they are physically and medically fit to undertake their planned travel.

Customers should obtain appropriate medical advice, vaccinations, medication, and travel insurance where required.

Destination-specific health and safety requirements may change, and customers should verify current requirements before departure.

19. Website Content

We make reasonable efforts to ensure that information published on our website is accurate and current.

However, travel information, prices, availability, schedules, destination information, photographs, descriptions, and other website content may change without notice.

Top Global Travel LLP does not guarantee that all website content will always be complete, accurate, current, or error-free.

20. Intellectual Property

Unless otherwise stated, the content of this website, including text, images, graphics, logos, designs, photographs, videos, trademarks, and other materials, belongs to or is licensed to Top Global Travel LLP.

You may not reproduce, modify, distribute, publish, transmit, or commercially exploit website content without prior written permission.

21. Privacy

Your use of our website and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, store, and protect personal information.

Please review our Privacy Policy for further information.

22. Limitation of Liability

To the extent permitted by applicable law, Top Global Travel LLP shall not be liable for losses, damages, delays, injuries, expenses, or disruptions resulting from circumstances outside our reasonable control or from the acts or omissions of third-party suppliers.

Our liability, where applicable, shall be subject to the terms of the relevant booking, supplier conditions, applicable law, and the amount paid for the affected service.

23. Complaints

If you experience a problem during your trip, you should notify the relevant supplier or service provider as soon as reasonably possible so that an opportunity is provided to resolve the issue.

Customers should also notify Top Global Travel LLP promptly where our assistance is required.

Complaints submitted after completion of travel should be made within a reasonable period and should include relevant booking details and supporting documents.

24. Communication

We may communicate with customers through email, telephone, WhatsApp, SMS, or other communication channels using the contact information provided during an enquiry or booking.

Customers are responsible for ensuring that their contact details remain accurate and accessible.

25. Changes to These Terms

Top Global Travel LLP may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices, supplier requirements, or applicable laws.

The updated Terms & Conditions will be published on this page with the revised effective date.

26. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with our services or these Terms & Conditions shall be subject to the applicable jurisdiction of the competent courts in India, subject to applicable law.

27. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain in effect to the extent permitted by applicable law.

28. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us.

Top Global Travel LLP

Registered Office H 29, Connaught Place New Delhi, India

29. Acceptance

By accessing our website, requesting our services, making a booking, or proceeding with any travel arrangement through Top Global Travel LLP, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Last Updated: 20 August 2026
Important: These Terms & Conditions are intended as general website terms for Top Global Travel LLP. They should be reviewed and customized by a qualified legal professional to ensure that they accurately reflect the company's services, booking policies, cancellation rules, supplier agreements, and applicable laws and regulations.